| UNIT
1: |
Introductions
in the Business World |
Social/
Functional
Language |
Introducing
yourself: name, company, position.
It’s nice to meet you.
My name’s Linda Dumas.
What’s his last name?
Where is he from?
Conversation Strategies:
Can you spell that?
What’s the number again?. |
| Grammar |
Simple
present of be
Wh-questions |
Culture
Report |
Titles
and Names |
| Writing |
Memo
about a business visit |
|
Numbers |
Addresses,
telephone numbers |
|
| UNIT
2: |
Describing Your Company |
Social/
Functional
Language |
Talking about company location,
products, and global business
It’s a Mexican company.
They make cell phones.
How many employees does it have?
What do you do?
Conversation Strategies:
Can you repeat that?
How do you spell it?
|
| Grammar |
Simple
Present: regular verbs |
Culture
Report |
Greetings
around the world |
| Writing |
Letter
of introduction |
|
Numbers |
Hundreds
and thousands |
|
|
| UNIT
3: |
Office
Routines |
Social/
Functional
Language |
Talking
about business routines and frequency
We always have meetings on Thursdays.
I sometimes go on trips.
Do you often work late?
How often do you write
business letters?
I usually do.
I hardly ever do. |
| Grammar |
Frequency
adverbs
Short answers
Questions with How often? |
Culture
Report |
Business
Hours |
| Writing |
E-mail
replies |
|
Numbers |
Clock
times |
|
|
| UNIT
4: |
Business
in Progress |
Social/
Functional
Language |
Talking
about current actions and activities in the workplace
What is she doing?
What are they doing?
I’m writing the memo now.
She’s coordinating the project.
We’re building new plants.
They’re talking to a client. |
| Grammar |
Present
continuous for current action |
Culture
Report |
Business
and Our Environment |
| Writing |
Memo
about a current project |
|
Numbers |
Hundreds,
thousands, and millions |
|
|
| UNIT
5: |
Describing
Company History |
Social/
Functional
Language |
Talking
about recent business and company history
We opened a new office last year.
They sold 200 buses.
What did Magna do in 1989?
What happened from 1996 to 1998?
Conversation strategies:
Can you repeat that?
How do you spell it?
Did you say 813 or 830? |
| Grammar |
Simple
Past: regular and irregular verbs |
Culture
Report |
Company
Mergers |
| Writing |
A
business results report |
|
Numbers |
Date
(day, month, year) |
|
|
| UNIT
6: |
Making
Telephone Arrangements |
Social/
Functional
Language |
Making
appointments
Leaving and taking messages
Can we meet on Tuesday?
Could I speak to Mr. Lawson?
May I have your name, please?
Can you hold, please? |
| Grammar |
Modals
for requests (fixed forms) |
Culture
Report |
Cell
Phones |
| Writing |
Follow-up
letters |
|
Numbers |
Time
zones |
|
|
| UNIT
7: |
Describing
Locations |
Social/
Functional
Language |
Asking
for, describing, and confirming location of places and things
Where’s Cosmos company?
It’s on the second floor.
Where’s the wastebasket?
It’s next to the desk.
Conversation strategies—repeating:
It’s on the third floor.
The third floor? |
| Grammar |
Prepositions
of Location |
Culture
Report |
Personal
Comfort Zones |
| Writing |
New
office design
fax |
|
Numbers |
Ordinal
numbers: first, second, third, fourth... |
|
|
| UNIT
8: |
Getting
to a Meeting |
Social/
Functional
Language |
Asking
for and giving directions
How do I get there?
Which way is it?
Turn left.
Go straight for two blocks. |
| Grammar |
Imperatives
|
Culture
Report |
Being
“on time”
times |
| Writing |
E-mail
directions to your company |
|
Numbers |
24-hour
and 12-hour clock |
|
|
| UNIT
9: |
Overseas
Business Travel |
Social/
Functional
Language |
Dealing
with airport procedures and hotel check-in
I’d like a single room.
I’d prefer nonsmoking.
How will you be paying?
How long will you be staying? |
| Grammar |
Preferences:
I’d like... I’d prefer...
Questions: How long... ? |
Culture
Report |
Tipping
|
| Writing |
Airport
arrival forms |
|
Numbers |
Prices
in dollars and cents |
|
|
| UNIT
10: |
Socializing |
Social/
Functional
Language |
Having
social conversations with business guests
Would you like some tea?
Would you like me to make the reservations?
Can I get you something to drink?
Cream or sugar? |
| Grammar |
Offers
(fixed forms) |
Culture
Report |
Giving
Gifts |
| Writing |
Thank
you letter |
|
Numbers |
Decimals:
currency exchange rates |
|
|
| UNIT
11: |
Explaining
your Culture |
Social/
Functional
Language |
Asking
and explaining about national culture and business customs
You should try it.
You shouldn’t wear casual clothes.
Don’t miss the Grand Palace.
You should visit the city of Kyoto. |
| Grammar |
Modals
(Advice) |
Culture
Report |
Business
Cultures |
| Writing |
E-mail
advice about business customs |
|
Numbers |
Measurements:
area and length |
|
|
| UNIT
12: |
Comparing
Workplaces and Products |
Social/
Functional
Language |
Comparing
companies,
jobs, and products
AOL has fewer applicants than Dell.
I get a higher salary than I did before.
Cedro is more expensive than Alto.
Our printer is faster than Alto. |
| Grammar |
Comparative
forms |
Culture
Report |
Job
Satisfaction |
| Writing |
Bar
graph comparison |
|
Numbers |
Measurements:
volume, weight, and liquids |
|
|
| UNIT
13: |
Executive
Advice |
Social/
Functional
Language |
Giving
advice about office projects and workplace needs
You need to tell everyone about it.
You have to set deadlines.
Why don’t you ask for some part-time help?
Conversation Strategies—keeping a conversation going:
I agree...
That’s right...
Yes, and... |
| Grammar |
Modals
of necessity and obligation |
Culture
Report |
Teams:
Key Questions to Ask |
| Writing |
Advice
for good management |
|
Numbers |
Fractions
|
|
|
| UNIT
14: |
Business
Plans and Predictions |
Social/
Functional
Language |
Talking
about a future business trip
Making predictions
I’m going to go there next month.
I’m speaking at the sales conference next week.
How many sales reps are you going to need?
Conversation Strategies—making time to think:
Well, I’m not sure, but... |
| Grammar |
Future
forms: be going to
Present Continuous for future |
Culture
Report |
The
Technology Revolution |
| Writing |
Business
predictions report |
|
Numbers |
Millions,
billions, and trillions |
|
|
