FAQs

  Frequently Asked Questions



  • How will I benefit from this web site?

  • Students have access to resources developed specifically for the Web that offer study and test preparation help. These diverse resources are created by a team of educators to help students master core course material and understand the science behind research developments in the news. Interactive learning activities and on-line quizzes provide immediate feedback to indicate where further study is needed. Reliable and constantly updated web and print resources are available that will help with student investigations and research.

    Secondary educators have access to the same resources students do as well as an extensive Syllabus Manager, which allows instructors to create an online syllabus complete with weekly assignments, projects, & test dates that students would be able to access from our site.

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  • Will I need to do anything to my computer to use this web site?

  • You'll find everything you need to optimize your computer for use of this web site in Site Requirements, including system requirements. Updating your Web browser and loading plug-ins will allow you to view animations and complete the activities.

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  • Who creates the resources at this web site?

  • All the resources are created by teams of faculty who work closely with Benjamin Cummings' editorial and production teams to make the material work specifically for the Web environment. See the index pages for each feature for the list of contributors and the page.

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  • Is this web site meant to replace a textbook?

  • No. A textbook is a valuable, comprehensive resource for students. In fact, many of our contributors are also textbook authors. At this web site we've created learning activities that are designed to take advantage of the web's interactivity and that act as a valuable supplement to the teaching and learning of core concepts. The site also offers constantly updated information on current research news and events, which a textbook can't offer. With this web site educators and students will discover that they save time finding relevant resources on the web.

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  • How do I subscribe to this website?

  • Go to the home page for this website, click the online subscription link and follow the easy instructions to purchase your subscription to this web site.

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  • Can I access this web site from my home and school computers?

  • Your subscription includes access through your User Name(s) and password(s) from ALL computers with an Internet connection -- at home, at school, at work, and at the library. Use our resources anytime, anywhere!

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  • Why should I pay for a web site with all the free sites available?
    • Reliability. All the content on this web site is edited to ensure accuracy and effectiveness for learning.
    • Simplicity. You'll find a wealth of innovative resources specifically designed to help you succeed all in one place.
    • Interactivity. The guided, interactive learning activities help you address important concepts and provide a new way of learning.

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    What if I forget my User ID and Password?
    Click Here to enter your User ID and email address and it will be sent to you.

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  • How do I print materials from the web site?

  • Most areas within this web site work within frames. To print from a framed page, you must move your cursor to the part of the page you wish to print and select it. Then send the page to the printer. If you want to print different frames on a given page, you will need to select each section and print them individually.

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  • Does it matter if I am using a PC or a Macintosh?

  • No. this web site can be used from any computer with a connection to the Internet and browser software such as Netscape Communicator or Internet Explorer. We recommend a 28.8 modem connection or better.

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  • I can't get past the login page when I enter my User Name and Password. What is wrong?

  • The server is unable to set the necessary cookies to allow you to navigate the Website. You will need to check a few things:
    • that the version of browser you're using is at least compatible with Netscape Navigator 4.6 or Microsoft Internet Explorer 5.0;
    • that the "cookie" setting on your browser (usually found under the "Options" or "Preferences" menu) is set to accept cookies; and
    • that you don't have any programs installed which automatically refuse all cookies, such as "Cookie Cutter" or "WebFree".

    If all these things check out and you are still unable to log into the Website, If all these things check out and you are still unable to log into the Website, Click Here to contact the technical support team.

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